Cisco TelePresence

Interoperability Database

Warning - In preview mode

We endeavor to make our Cisco TelePresence products interoperable with all relevant standards-based equipment. Although it is not possible to test all scenarios, the testing on which this data is based covers most common functions of the listed endpoints and infrastructure.

The following pages describe the software releases that were tested for interoperability with Cisco TelePresence products. The results are grouped by product range. It is not possible to guarantee that all the models listed in the Product(s) column have been tested with the specified software release, although to the best of our knowledge we believe that all such models are interoperable with the associated software release. The absence of a device or release does not imply a lack of interoperability.

Cisco Meeting Server software version 2.8

Show data for version: 2.82.72.62.52.4


Interoperability testing often requires interworking from one signaling/call control protocol to another. The following table lists phrases that are used to briefly describe the call paths that were tested for each interoperability scenario. The explicit call paths in the table place the endpoint first and the Cisco Meeting Server last as a general convention.

Note: We recommend using the most up-to-date software on all devices.

Call Path Phrase

Explicit call path description

SIP

Endpoint < SIP > Cisco Meeting Server

Cisco Unified Communication Manager (CUCM) to Cisco Expressway

Endpoint < SIP > Cisco Unified CM < SIP > Cisco Expressway < SIP > Cisco Meeting Server

TIP

Endpoint < SIP > Cisco Unified CM < SIP > Cisco Expressway < SIP > Cisco Meeting Server TIP enabled (requires TIP-compatible endpoint)

 

 


Cisco TelePresence

Product(s) Software releaseComments
Cisco Meeting Management 2.8

Supported. Refer to Cisco Meeting Management Release Notes for latest information.

 

Cisco TelePresence Management Suite (TMS) 15.10

No issues found.

Cisco Endpoints

Product(s) Software releaseComments
Cisco C-Series TC7.3.19

Supported

Cisco MX 200 G1 TC7.3.19

Supported

Cisco TelePresence IX5000 IX9.1.0(4)

Supported

Cisco TelePresence SX10 CE9.9

Supported

Note: The layout selection button is not shown during a conference. For more information, see CSCvs13688.

Cisco TelePresence SX20 CE9.9

Supported

Note: The layout selection button is not shown during a conference. For more information, see CSCvs13688.

Cisco TelePresence SX80 Codec CE9.9

Supported

Note: The layout selection button is not shown during a conference. For more information, see CSCvs13688.

Cisco TelePresence System 500-32 6.1.12(4)

Supported

Note: only with 32 inch display

Cisco TelePresence System EX60 / EX90 TC7.3.19

Supported

Cisco TelePresence System TX1310 6.1.12(4)

Supported

Cisco TelePresence System TX9000 6.1.12(4)

Supported.

Note:

  • Only room switching is supported.
  • Due to a defect in TX9000, you may experience audio or video synchronisation problems or echo when calling from a Cisco Meeting Server for meetings which last for a long duration. The recommended workaround is, on the TX9000 system, hold the affected call by pressing the hold button, then resume the call.. TX9000 is now in the EOL phase. For more information refer to the TX9000 documentation.
Cisco Webex DX70 CE9.9

Supported

Note: The layout selection button is not shown during a conference. For more information, see CSCvs13688.

Cisco Webex DX80 CE9.9

Supported

Note: The layout selection button is not shown during a conference. For more information, see CSCvs13688.

Cisco Webex Room 55 dual CE9.9

Supported

Note: The layout selection button is not shown during a conference. For more information, see CSCvs13688.

Cisco Webex Room 55 Single CE9.9

Supported

Note: The layout selection button is not shown during a conference. For more information, see CSCvs13688.

Cisco Webex Room Kit CE9.9

Supported

Note: The layout selection button is not shown during a conference. For more information, see CSCvs13688.

Cisco Webex Room Kit Mini CE9.9

Supported

Note: The layout selection button is not shown during a conference. For more information, see CSCvs13688.

Cisco Webex Room Kit Plus CE9.9

Supported

Note: The layout selection button is not shown during a conference. For more information, see CSCvs13688.

Cisco Webex Room Kit Pro CE9.9

Supported.

Note: The layout selection button is not shown during a conference. For more information, see CSCvs13688.

Cisco Infrastructure Platforms

Product(s) Software releaseComments
Cisco Expressway X12.5.6

Refer to the Release Notes for Cisco Meeting Server for more information.

Cisco Unified Communication Manager (CUCM) 12.5.1.11900-146

Meeting Server is supported with CUCM 11.5(SU1) or later for ad hoc call escalation. Version 10.5(SU1) is not supported.

Cisco Software Based Apps

Product(s) Software releaseComments
Cisco Jabber 12.7

Supported for Jabber on Mac, Windows, iPhone, iPad and Apple Watch, Android and Android Wearable. Minimum recommended version is 12.5.

Note: Version 12.5 supports Active Control which provides roster list and meeting controls. For more information, see Release Notes for Cisco Jabber.

Cisco Meeting App 1.11.x

Cisco Meeting App for Windows, macOS and iOS version 1.11.x. Cisco recommends using the latest version on all platforms. Refer to the Release Notes for Cisco Meeting App for your specific platform for more information.

Cisco Meeting App for WebRTC (WebRTC app) is supported on Google Chrome, Mozilla Firefox, Microsoft Edge (beta) and Apple Safari browsers. For more information regarding the WebRTC app, refer to the Important Information document.

Cisco Webex Teams N/A

Use latest version of Cisco Webex Teams (formerly Cisco Spark). Available on mobile (iOS or android), desktop (macOS or Windows) and a Web version which works on any browser. Click here for more information regarding Cisco Webex teams.

Cisco Webex registered endpoints (both hardware and software endpoints) support making and receiving SIP video calls (i.e. audio, video and BFCP content sharing) via the Cisco Webex cloud. Therefore, Cisco Webex registered endpoints support connecting to Cisco Meeting Server today as a SIP endpoint. Cisco Webex endpoints are intended to be used with Cisco Webex conferencing and hence the user experience will be different between a Cisco Webex conference and one hosted on a Cisco Meeting Server. Additional conference functionality such as ActiveControl (the ability to see roster lists, change local layouts from the touch panel) and whiteboarding are not currently supported between Cisco Webex endpoints and Cisco Meeting Server.

LDAP Server

Product(s) Software releaseComments
Microsoft Active Directory Windows Server 2008 and later

No issues found

OpenLDAP 2.4.31

No issues found

Oracle Internet Directory LDAP version 3

No issues found

Supported Platforms

Product(s) Software releaseComments
Cisco UCS Manager 3.1

Newer versions of Cisco UCS Manager maybe available. Please contact Cisco support for if you wish to upgrade to a newer version.

Syslog server

Product(s) Software releaseComments
Kiwi Syslog Server 9.5

No issues found

Third Party EndPoints

Product(s) Software releaseComments
LifeSize Room 5.0.9 or later

No issues found

Lync Room Systems 15.12.01 or later

No issues found

Polycom HDX-series 3.1.2 or later

Polycom HDX devices does not decode Cisco Meeting Server encoded H.264 HP correctly, and hence video recieved from Meeting Server might appear corrupted. See CSCvh92717 for more information.

Note: Meeting Server only supports Polycom endpoints with standard SIP. Polycom endpoints registered to Skype for Business infrastructure which runs MS SIP are not supported.

Polycom RealPresence Group series 4.1.5 or later

No issues found.

Note: Meeting Server only supports Polycom endpoints with standard SIP. Polycom endpoints registered to Skype for Business infrastructure which runs MS SIP are not supported.

Third Party Infrastructure Platforms

Product(s) Software releaseComments
Avaya Communication Server 6.5 and later

No issues found

Third Party Software Based Apps

Product(s) Software releaseComments
Microsoft Lync for Windows 2010, 2013

Supported in 3 modes (gateway, direct to spaces and dual home). No issues found.

Skype for Business on iOS 6.12.0.219 and later

Currently audio and video calls are supported with the following known issues for iOS versions 10.2.1 (and later):  

  1. Chat messages are not sent to Mobile Skype for business client from Cisco Meeting Server.
  2. Multiple entries appear for the same audio/video/chat interaction in the Skype for business client on mobiles. For example, a single chat exchange during an audio/video call will appear as two entries in the history.
  3. Content not received by Mobile Skype for business client from Cisco Meeting Server.  This is consistent with current Microsoft limitations for content between Mobile Skype for business client and Desktop Skype for business client.

Cisco will endeavor to provide best efforts to address any interop issues found in basic audio and video exchange where possible within the limitations of the Cisco Meeting Server. However, customers are advised to conduct tests in their own environment.

Skype for Business on Mac 16.28.128

Supported in 3 modes (gateway, direct to spaces and dual home).

Skype for Business on Windows Office 365

The control functionality on clients using Office 365 dual home experience with OBTP scheduling does not work conference wide. For more information, see Release Notes for Cisco Meeting Server.

Skype for Business on Windows 2015, 2016, 2019

Supported in 3 modes (gateway, direct to spaces and dual home).

Virtualized Deployments

Product(s) Software releaseComments
VMWare ESXi 6.7, 6.5 Update 2 and later, 6.0 Update 3

Version 2.8 supports all servers for ESXi 6.7, ESXi 6.5 Update 2 and later, ESXi 6.0 Update 3. However the audio capacity has been reduced. For more information, refer to Release Notes.