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We endeavor to make our Cisco TelePresence products interoperable with all
relevant standards-based equipment. Although it is not possible to test all
scenarios, the testing on which this data is based covers most common functions
of the listed endpoints and infrastructure.
The following pages describe the software releases that were tested for
interoperability with Cisco TelePresence products. The results are grouped by
product range. It is not possible to guarantee that all the models listed in the
Product(s) column have been tested with the specified software release, although
to the best of our knowledge we believe that all such models are interoperable
with the associated software release. The absence of a device or release does
not imply a lack of interoperability.
Cisco TelePresence
| Product(s) |
Software release | Comments |
|---|
| 4200 series, 4500 series, 8000 series, Cisco TelePresence MCU Series products |
4.3 |
SIP and H.323
No issues |
| Cisco IP Video Phone E20 |
TE4.1 |
H.323 and SIP
No issues |
| Cisco TelePresence Content Server |
S5.1 |
No issues |
| Cisco TelePresence ISDN Gateway |
2.2 |
Tested SIP and H.323, and Unified CM |
| Cisco TelePresence MCU Series products |
4.4 |
Tested H.323, SIP, CUCM to VCS, and CUCM to MCU.
- Video from EX90 endpoint to MCU may be displayed in wrong aspect ratio when using H.263+ (CSCud33351).
- SIP calls over UDP to MXP/C Series fail if all codecs are enabled. To workaround this issue, disable G.722.1 (CSCum37085).
|
| Cisco TelePresence MCU Series products |
4.4 |
Tested H.323, SIP, CUCM to VCS, and CUCM to MCU. |
| Cisco TelePresence MCU Series products |
4.4 |
Tested H.323 and SIP. |
| Cisco TelePresence Multipoint Switch (CTMS) |
1.8 |
- 1080p is not available to any other endpoints than C-Series endpoints.
- Initial release of CTMS 1.8.0 supports 720p only with all endpoints running TC5.0 or later.
- Secure meetings are not supported.
- When dialing to the CTMS, the call cannot be interworked by a VCS (H.323 to SIP conversion). Such a conversion will make the call drop.
- Minimum call rate to join a CTMS conference is 2.25Mbps as CTMS requires minimum 720p resolution.
- TC5 interoperability must be enabled on the CTMS.
- Black Screen Codes is supported, but these will not work
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| Cisco TelePresence System EX Series, Cisco TelePresence System EX60, Cisco TelePresence System EX90 |
TE6.0 |
No issues |
| Cisco TelePresence Video Communication Server (VCS) |
X7.1 |
SIP and H.323
Both Assent and H.460.18/.19 traversal technologies are supported
SIP
If you configure a trunk towards CUCM 8.6, you must create a custom SIP trunk that does not remove BFCP lines towards CUCM. If you choose CUCM as profile in the VCS, BFCP will be removed and dual stream (BFCP) will not be possible between CUCM and VCS. |
| MPS, Cisco TelePresence MPS 200, Cisco TelePresence MPS 800 |
J4.5 |
SIP and H323
No issues |
| MPS Gateway |
J4.6 |
No issues |
| TANDBERG ISDN Gateway |
G3.2 |
No issues |
Cisco
| Product(s) |
Software release | Comments |
|---|
| Cisco Unified Communications Manager |
8.6.1.10000-19 |
Native registration. Encrypted calls are not supported.
DTMF: KPML is not supported. If you use an H.323 Gateway to access a public telephone line, DTMF will not work. To resolve this:
- Convert IOS Gateway to SIP or MGCP.
- Insert a Unified Border Element between the CUCM and the H.323 Gateway to do SIP to H.323 conversion (CUCM-SIP-CUBEH.323-GW).
If you experience random call drops make sure the default max size for SIP message in CUCM is set to 11000 bytes (default is 5000 bytes)
If dual stream (BFCP) does not work:
- Enable BFCP on SIP profile for endpoints in CUCM.
- Enable BFCP for SIP trunk profile if calling to/from a Cisco VCS.
NTP: Configure Unicast NTP references for endpoints in CUCM.
Provisioning: Make sure the endpoint has a DNS server that can resolve the host name, or change CUCM > System > Server, to be IP address instead of hostname. |
LifeSize
| Product(s) |
Software release | Comments |
|---|
| Express |
LS_EX1_4.7.18 (15) |
SIP
transfer/hold does not work.
LifeSize is unable to start presentation (BFCP). |
| Passport |
LS_PP1_4.8.0 (59) |
SIP/H.323:
transfer does not work. |
| Room 200 |
LS_RM2_4.7.18 (15) |
H.323:
Transfer does not work.
SIP:
When encryption is set to Best Effort the call will not be encrypted on SIP. Workaround is to set encryption to ‘On’.
BFCP (dual stream) does not work.
Transfer does not work. |
Polycom
| Product(s) |
Software release | Comments |
|---|
| HDX 8000 HD |
3.0.3.14452 |
SIP and H.332
Far End Camera Control over does not work.
Transfer does not work.
Presentation (BFCP) does not work for SIP calls if initiated from the Cisco side.
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| VSX 7000e, VSX 7000 |
9.0.6.1 |
SIP and H.323
At low video rate and with main video set to sharpness the VSX will not display any video.
Transfer does not work. H.264 is only used on lower bandwidths.
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RadVision
| Product(s) |
Software release | Comments |
|---|
| Scopia Elite |
7.5.0.18.6 |
SIP and H.323
No issues |
Sony
| Product(s) |
Software release | Comments |
|---|
| PCS-XG80 |
2.31.00 |
SIP
Far End Camera Control does not work.
Encrypted calls does not work.
SIP and H.323
Transfer does not work.
Sony is unable to start presentation (BFCP). |
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