Cisco TelePresence

Interoperability Database

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We endeavor to make our Cisco TelePresence products interoperable with all relevant standards-based equipment. Although it is not possible to test all scenarios, the testing on which this data is based covers most common functions of the listed endpoints and infrastructure.

The following pages describe the software releases that were tested for interoperability with Cisco TelePresence products. The results are grouped by product range. It is not possible to guarantee that all the models listed in the Product(s) column have been tested with the specified software release, although to the best of our knowledge we believe that all such models are interoperable with the associated software release. The absence of a device or release does not imply a lack of interoperability.

Cisco TelePresence MX Series software version TC5.1.7

Show data for version: TC7.3.3TC7.3.3TC7.3.2TC7.0.2TC7.0.1TC6.3TC6.0.0TC6.0.0TC5.1.7TC5.1.4

Cisco TelePresence

Product(s) Software releaseComments
Cisco TelePresence MCU Series products 4.5

The endpoint does not respond to normal keyframe requests when ClearPath is enabled. The issue can manifest as a loss of video from the endpoint. (Issue identifier CSCui34688)

This issue can be worked around by disabling ClearPath on the endpoint.

The issue is resolved by upgrading the endpoint software to version TC 5.1.8 or greater.

Cisco TelePresence Server 3.1

Tested SIP:

  • The endpoint does not respond to normal keyframe requests when it receives incorrect timestamps in ClearPath messages. The issue can manifest as a loss of video from the endpoint. (Issue identifier CSCui34688). This issue can be worked around by disabling ClearPath on the endpoint. The issue is resolved by upgrading the endpoint software.