Cisco TelePresence

Interoperability Database

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We endeavor to make our Cisco TelePresence products interoperable with all relevant standards-based equipment. Although it is not possible to test all scenarios, the testing on which this data is based covers most common functions of the listed endpoints and infrastructure.

The following pages describe the software releases that were tested for interoperability with Cisco TelePresence products. The results are grouped by product range. It is not possible to guarantee that all the models listed in the Product(s) column have been tested with the specified software release, although to the best of our knowledge we believe that all such models are interoperable with the associated software release. The absence of a device or release does not imply a lack of interoperability.

Cisco TelePresence System EX Series software version TE6.0

Show data for version: TE6.0TC7.3.4TC7.3.3TC7.3TC7.1TC7.0.2TC7.0.1TC6.3TC6.1TC6.0.0TC6.0.0TC5.1.7TC5.1.4TC5.1.2TC4.0.0

Cisco TelePresence

Product(s) Software releaseComments
4200 series, 4500 series, 8000 series, Cisco TelePresence MCU Series products 4.3

No issues

Cisco IP Video Phone E20 TE4.1

No issues

Cisco TelePresence Conductor XC2.1

No issues found.

Cisco TelePresence Exchange System 1.2

Supported Cisco TelePresence Endpoints (personal) for Cisco TelePresence Exchange System Release 1.2

Cisco TelePresence Multipoint Switch (CTMS)

No issues

Cisco TelePresence System 500-32 1.9.2(19)

No issues

Cisco TelePresence System 500-37, 1000, 1100, 1300-65, 3000, 3010, 3200, and 3210 1.10

No issues if the CTS system is registered to Unified CM version 8.5.1, 8.6(2a)SU2 or a later version.

If the system running TC software is registered to Unified CM version 8.6.x, the following parameters apply:

Maximum video: 720p

Audio: G.722 (with 8.6(2a)SU2 and later, AASC-LD LATM is supported for audio)

Security: Secure if running TC 6.x, non-secure if running TC 5.x

Presentation: Yes (BFCP)

For more information about products that are compatible with systems running CTS 1.10 software, refer to the Cisco TelePresence System Software Version Compatibility - 1.10 Releases document at the following URL:

Cisco TelePresence System Quick Set C20, Cisco TelePresence Codec C40, Cisco TelePresence Codec C60, Cisco TelePresence Codec C90, Cisco TelePresence System EX60, Cisco TelePresence System EX90, Cisco TelePresence MX200, Cisco TelePresence MX300, Cisco TelePresence SX20 Quick Set, Cisco TelePresence System Integrator C Series , Cisco TelePresence System EX Series, Cisco TelePresence MX Series TC5.1.4

No issues


Product(s) Software releaseComments
Cisco Unified Communications Manager 8.6.2(23047)

SIP only

Cisco Unified Communications Manager 9.0.1(11003)

SIP only


Product(s) Software releaseComments
Express LS_EX1_4.7.21 (4)

SIP: Far end camera control does not work after hold and resume.

H.323 (interworked): Some issues observed with presentation in Multisite

Passport LS_PP1_4.8.11.1

H323 (interworked): Some issues observed with presentation in Multisite.


Product(s) Software releaseComments
HDX 8000 HD 3.0.5

H.323 (interworked): When the Polycom device starts the call, we believe we receive presentation and display black presentation immediately after call setup.

Presentation (BFCP) does not work if initiated from the Cisco side.


Product(s) Software releaseComments
Scopia Elite

No issues