Cisco TelePresence

Interoperability Database

Warning - In preview mode

We endeavor to make our Cisco TelePresence products interoperable with all relevant standards-based equipment. Although it is not possible to test all scenarios, the testing on which this data is based covers most common functions of the listed endpoints and infrastructure.

The following pages describe the software releases that were tested for interoperability with Cisco TelePresence products. The results are grouped by product range. It is not possible to guarantee that all the models listed in the Product(s) column have been tested with the specified software release, although to the best of our knowledge we believe that all such models are interoperable with the associated software release. The absence of a device or release does not imply a lack of interoperability.

Cisco TelePresence System TX9000 software version TX6.0.0

Show data for version: TX6.1.10(7)TX 6.1.4TX6.1.1TX6.1.0(91)TX6.0.3TX6.0.3TX6.0.2TX6.0.06.1.x6.1.12(4)1.9.x1.9.3(44)1.9.21.9.1


To see all interoperability information for all 6.0.x releases, click all tabs associated with that release (for example, 6.0.3 and 6.0.2, if visible). 


Cisco TelePresence

Product(s) Software releaseComments
4200 series, 4500 series, 8000 series, Cisco TelePresence MCU Series products 4.3

Tested to work with the Cisco MCU 4500 series registered to VCS version X7.2, X7.1, or X7.0, if the system running TX software is registered to Cisco Unified Communications Manager Version 9.1(1) or 8.6(2a)SU3.

For more interoperability information about products running TX6.0 software, refer to the Cisco TelePresence TX System Software Version Compatibility and Interoperability with Other Devices—6.0.x Releases at the following URL: http://www.cisco.com/en/US/docs/telepresence/tx_sw/6_0/compatibility/tx_sw_compatibility_6_0.html

4200 series, 4500 series, Cisco TelePresence MCU Series products 4.0

Tested to work with the Cisco MCU 4500 series registered to VCS version X7.2, X7.1, or X7.0, if the system running TX software is registered to Cisco Unified Communications Manager Version 9.1(1) or 8.6(2a)SU3.

For more interoperability information about products running TX6.0 software, refer to the Cisco TelePresence TX System Software Version Compatibility and Interoperability with Other Devices—6.0.x Releases at the following URL: http://www.cisco.com/en/US/docs/telepresence/tx_sw/6_0/compatibility/tx_sw_compatibility_6_0.html

4200 series, 4500 series, MSE 8420, MSE 8510, Cisco TelePresence MCU Series products 4.2

Tested to work with the Cisco MCU 4500 series registered to VCS version X7.2, X7.1, or X7.0, if the system running TX software is registered to Cisco Unified Communications Manager Version 9.1(1) or 8.6(2a)SU3.

For more interoperability information about products running TX6.0 software, refer to the Cisco TelePresence TX System Software Version Compatibility and Interoperability with Other Devices—6.0.x Releases at the following URL: http://www.cisco.com/en/US/docs/telepresence/tx_sw/6_0/compatibility/tx_sw_compatibility_6_0.html

4500 series, 4200 series, 8000 series, Cisco TelePresence MCU Series products 4.1

Tested to work with the Cisco MCU 4500 series registered to VCS version X7.2, X7.1, or X7.0, if the system running TX software is registered to Cisco Unified Communications Manager Version 9.1(1) or 8.6(2a)SU3.

For more interoperability information about products running TX6.0 software, refer to the Cisco TelePresence TX System Software Version Compatibility and Interoperability with Other Devices—6.0.x Releases at the following URL: http://www.cisco.com/en/US/docs/telepresence/tx_sw/6_0/compatibility/tx_sw_compatibility_6_0.html

Cisco TelePresence C Series, Cisco TelePresence MX Series, Cisco TelePresence SX20 Quick Set, Cisco TelePresence System EX Series, Cisco TelePresence System Integrator C Series TC6.0.0

SIP: 1080p60 support on Lago 1G codecs Encrypted calls supported with TC6
CSCue12132: In a point-to-point call between TX9000 running TX6.0 and TC6 the TC6 endpoint has decoding errors on 1080p if the TX6.0 endpoint has previously dialed a CTMS. Bug is identified in TX software.

No issues if the TX or CTS system is registered to Unified CM version 8.5.1, 8.6(2a)SU3 or a later version.

If the system running TC software is registered to Unified CM version 8.6.x, the following parameters apply:

Maximum video: 720p

Audio: G.722 (with 8.6(2a)SU2 and later, AASC-LD LATM is supported for audio)

Security: Secure if running TC 6.x, non-secure if running TC 5.x

Presentation: Yes (BFCP)

For more information about products that are compatible with systems running TX6.0, refer to the Cisco TelePresence TX System Software Version Compatibility and Interoperability with Other Devices—6.0.x Releases document at the following URL: http://www.cisco.com/en/US/docs/telepresence/tx_sw/6_0/compatibility/tx_sw_compatibility_6_0.html

Cisco TelePresence Exchange System 1.3

Supported Cisco TelePresence Endpoints (immersive) for Cisco TelePresence Exchange System Release 1.3

Cisco TelePresence MCU Series products 4.4

Tested to work with the Cisco MCU 4500 series registered to VCS version X7.2, X7.1, or X7.0, if the system running TX software is registered to Cisco Unified Communications Manager Version 9.1(1) or 8.6(2a)SU3.

For more interoperability information about products running TX6.0 software, refer to the Cisco TelePresence TX System Software Version Compatibility and Interoperability with Other Devices—6.0.x Releases at the following URL: http://www.cisco.com/en/US/docs/telepresence/tx_sw/6_0/compatibility/tx_sw_compatibility_6_0.html

Cisco TelePresence Multipoint Switch (CTMS) 1.8

When in a multipoint call using CTMS between EX systems running TC5 or TC6 and TX9000 or TX9200 systems, the presentation rate is limited to 5 frames per second (fps).

Cisco TelePresence Multipoint Switch (CTMS) 1.9.1

When in a multipoint call using CTMS between EX systems running TC5 or TC6 and TX9000 or TX9200 systems, the presentation rate is limited to 5 frames per second (fps).

Cisco TelePresence Multipoint Switch (CTMS) 1.9

When in a multipoint call using CTMS between EX systems running TC5 or TC6 and TX9000 or TX9200 systems, the presentation rate is limited to 5 frames per second (fps).

Cisco TelePresence Server 2.2(1.48)

Tested to work with TelePresence Server (TS) ) running 2.2 registered to VCS version X7.2, X7.1, or X7.0, if the system running TX6.0 is registered to a Cisco Unified Communications Server running software release 9.1(1) or 8.6(2a)SU2.

We recommend that you install and assign the Cisco Unified CM "vcs-interop" SIP Normalization script to make secure calls between CTS endpoints and endpoints and devices registered to VCS. 

For more information about the conditions required for secure calls, see this document:
http://www.cisco.com/en/US/docs/telepresence/cts_admin/1_8/release/notes/cts_1_8_release_notes.html#wp138743
For more information about the Cisco Unified CM script, see this document:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/8_6_2/cucm-rel_notes-862.html#wp1961382
For more information about configuring Cisco Unified CM and Cisco VCS to interoperate via a SIP trunk, see this document:
http://www.cisco.com/en/US/docs/telepresence/infrastructure/vcs/config_guide/Cisco_VCS_Cisco_Unified_Communications_Manager_Deployment_Guide_CUCM_6-1_7_8_and_X7-0.pdf

For more interoperability information for systems running TX6.0 software, refer to the Cisco TelePresence System Software Version Compatibility - 1.10 Releases document at the following URL: http://www.cisco.com/en/US/docs/telepresence/cts_admin/1_10/compatibility/cts_compatibility_1_10.html#wp125923

Cisco TelePresence Server 2.2(1.54)

Tested to work with TelePresence Server (TS) ) running 2.2 registered to VCS version X7.2, X7.1, or X7.0, if the system running TX6.0 is registered to a Cisco Unified Communications Server running software release 9.1(1) or 8.6(2a)SU2.

We recommend that you install and assign the Cisco Unified CM "vcs-interop" SIP Normalization script to make secure calls between CTS endpoints and endpoints and devices registered to VCS. 

For more information about the conditions required for secure calls, see this document: 
http://www.cisco.com/en/US/docs/telepresence/cts_admin/1_8/release/notes/cts_1_8_release_notes.html#wp138743 
For more information about the Cisco Unified CM script, see this document:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/8_6_2/cucm-rel_notes-862.html#wp1961382 
For more information about configuring Cisco Unified CM and Cisco VCS to interoperate via a SIP trunk, see this document:
http://www.cisco.com/en/US/docs/telepresence/infrastructure/vcs/config_guide/Cisco_VCS_Cisco_Unified_Communications_Manager_Deployment_Guide_CUCM_6-1_7_8_and_X7-0.pdf

For more interoperability information for systems running TX6.0 software, refer to the Cisco TelePresence System Software Version Compatibility - 1.10 Releases document at the following URL: http://www.cisco.com/en/US/docs/telepresence/cts_admin/1_10/compatibility/cts_compatibility_1_10.html#wp125923

Cisco TelePresence Server 2.3

For more information about products that are compatible with systems running TX6.0, refer to the Cisco TelePresence TX System Software Version Compatibility and Interoperability with Other Devices—6.0.x Releases document at the following URL: http://www.cisco.com/en/US/docs/telepresence/tx_sw/6_0/compatibility/tx_sw_compatibility_6_0.html

Cisco TelePresence System (CTS) Endpoints, Cisco TelePresence System 500-37, 1000, 1100, 1300-65, 3000, 3010, 3200, and 3210 1.7.4

No issues if the systems are registered to a Cisco Unified Communications Server running 9.1(1) or 8.6(2a)SU2.

Video: Up to 1080p
Audio: AAC-LD
Security: Secure
Presentation: Yes (Auto-Collaborate)

Cisco TelePresence System 500-32, Cisco TelePresence System 500-37, 1000, 1100, 1300-65, 3000, 3010, 3200, and 3210, Cisco TelePresence System TX1300 47, Cisco TelePresence System TX9000, Cisco TelePresence System TX9200 1.9.x

No issues if the systems are registered to a Cisco Unified Communications Server running 9.1(1) or 8.6(2a)SU2.

Video: Up to 1080p
Audio: AAC-LD
Security: Secure
Presentation: Yes (Auto-Collaborate)

Cisco TelePresence System 500-37 1.10.1

No issues if the TX system is registered to Unified CM version 8.5.1, 8.6(2a)SU2 or a later version.

Video: up to 1080p

Audio: AAC-LD

Security: Secure

Presentation: Yes (Auto-Collaborate)

For more information about products that are compatible with systems running CTS 1.10 software, refer to the Cisco TelePresence System Software Version Compatibility - 1.10 Releases document at the following URL: http://www.cisco.com/en/US/docs/telepresence/cts_admin/1_10/compatibility/cts_compatibility_1_10.html

Cisco TelePresence System 500-37, 1000, 1100, 1300-65, 3000, 3010, 3200, and 3210 1.8.x

No issues if the systems are registered to a Cisco Unified Communications Server running 9.1(1) or 8.6(2a)SU2.

Video: Up to 1080p
Audio: AAC-LD
Security: Secure
Presentation: Yes (Auto-Collaborate)

Cisco TelePresence System 500-37, 1000, 1100, 1300-65, 3000, 3010, 3200, and 3210 1.7.5

No issues if the systems are registered to a Cisco Unified Communications Server running 9.1(1) or 8.6(2a)SU2.

Video: Up to 1080p
Audio: AAC-LD
Security: Secure
Presentation: Yes (Auto-Collaborate)

Cisco TelePresence System 500-37, 1000, 1100, 1300-65, 3000, 3010, 3200, and 3210 1.7.6

No issues if the systems are registered to a Cisco Unified Communications Server running 9.1(1) or 8.6(2a)SU2.

Video: Up to 1080p
Audio: AAC-LD
Security: Secure
Presentation: Yes (Auto-Collaborate)

Cisco TelePresence System MXP Series F9.3.1

Tested to work with a Cisco TelePresence System 1000 MXP running F9.x software registered to VCS version X7.2, X7.1, or X7.0, if the system running TX software is registered to Cisco Unified Communications Manager Version 9.1(1) or 8.6(2a)SU3.

For more interoperability information about products running TX6.0 software, refer to the Cisco TelePresence TX System Software Version Compatibility and Interoperability with Other Devices—6.0.x Releases at the following URL: http://www.cisco.com/en/US/docs/telepresence/tx_sw/6_0/compatibility/tx_sw_compatibility_6_0.html

Cisco TelePresence Video Communication Server (VCS) X7.1

Tested to work if the system running TX software is registered to Cisco Unified Communications Manager Version 9.1(1) or 8.6(2a)SU3.

In an H.323 call between a TX 6.0 endpoint registered to a UCM server running 8.6(2a)SU3 and a TC 5.x or TE 4.x endpoint registered to VCS X7.1 or X7.0, an intermittent loss of audio can occur. Caveat that tracks this issue: CSCtx16122. This caveat is fixed in Unified CM 9.1(1) and appears in the Release Notes for Cisco TelePresence System Software Release 1.9.

We recommend that you install and assign the Cisco Unified CM "vcs-interop" SIP Normalization script to make secure calls between CTS endpoints and endpoints and devices registered to VCS.

For more information about the conditions required for secure calls, see this document:
http://www.cisco.com/en/US/docs/telepresence/cts_admin/1_8/release/notes/cts_1_8_release_notes.html#wp138743
For more information about the Cisco Unified CM script, see this document:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/8_6_2/cucm-rel_notes-862.html#wp1961382
For more information about configuring Unified CM and VCS to interoperate via a SIP trunk, see Cisco VCS and CUCM Deployment Guide.

For additional information about products that are compatible with systems running TX6.0, refer to the Cisco TelePresence TX System Software Version Compatibility and Interoperability with Other Devices—6.0.x Releases document at the following URL: http://www.cisco.com/en/US/docs/telepresence/tx_sw/6_0/compatibility/tx_sw_compatibility_6_0.html

Cisco TelePresence Video Communication Server (VCS) X7.0

Tested to work if the system running TX software is registered to Cisco Unified Communications Manager Version 9.1(1) or 8.6(2a)SU3.

In an H.323 call between a TX 6.0 endpoint registered to a UCM server running 8.6(2a)SU3 and a TC 5.x or TE 4.x endpoint registered to VCS X7.1 or X7.0, an intermittent loss of audio can occur. Caveat that tracks this issue: CSCtx16122. This caveat is fixed in Unified CM 9.1(1) and appears in the Release Notes for Cisco TelePresence System Software Release 1.9.

We recommend that you install and assign the Cisco Unified CM "vcs-interop" SIP Normalization script to make secure calls between CTS endpoints and endpoints and devices registered to VCS.

For more information about the conditions required for secure calls, see this document:
http://www.cisco.com/en/US/docs/telepresence/cts_admin/1_8/release/notes/cts_1_8_release_notes.html#wp138743
For more information about the Cisco Unified CM script, see this document:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/8_6_2/cucm-rel_notes-862.html#wp1961382
For more information about configuring Cisco Unified CM and Cisco VCS to interoperate via a SIP trunk, see this document:
http://www.cisco.com/en/US/docs/telepresence/infrastructure/vcs/config_guide/Cisco_VCS_Cisco_Unified_Communications_Manager_Deployment_Guide_CUCM_6-1_7_8_and_X7-0.pdf


For more information about interoperability and compatibility for systems that run TX 6.0 software, refer to the Cisco TelePresence TX System Software Version Compatibility and Interoperability with Other Devices—6.0.x Releases document at the following URL: http://www.cisco.com/en/US/docs/telepresence/tx_sw/6_0/compatibility/tx_sw_compatibility_6_0.html

Cisco TelePresence Video Communication Server (VCS) X7.2

Tested to work if the system running TX software is registered to Cisco Unified Communications Manager Version 9.1(1) or 8.6(2a)SU3.

We recommend that you install and assign the Cisco Unified CM "vcs-interop" SIP Normalization script to make secure calls between CTS endpoints and endpoints and devices registered to VCS. 

For more information about the conditions required for secure calls, see this document:
http://www.cisco.com/en/US/docs/telepresence/cts_admin/1_8/release/notes/cts_1_8_release_notes.html#wp138743
For more information about the Cisco Unified CM script, see this document:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/8_6_2/cucm-rel_notes-862.html#wp1961382
For more information about configuring Unified CM and VCS to interoperate via a SIP trunk, see Cisco VCS and CUCM Deployment Guide.

For more information about products that are compatible with systems running TX6.0, refer to the Cisco TelePresence TX System Software Version Compatibility and Interoperability with Other Devices—6.0.x Releases document at the following URL: http://www.cisco.com/en/US/docs/telepresence/tx_sw/6_0/compatibility/tx_sw_compatibility_6_0.html

Cisco TelePresence Video Communication Server (VCS) X7.0.1

Tested to work if the system running TX software is registered to Cisco Unified Communications Manager Version 9.1(1) or 8.6(2a)SU3.

In an H.323 call between a TX 6.0 endpoint registered to a UCM server running 8.6(2a)SU2 and a TC 5.x or TE 4.x endpoint registered to VCS X7.1 or X7.0, an intermittent loss of audio can occur. Caveat that tracks this issue: CSCtx16122. This caveat is fixed in Unified CM 9.1(1) and appears in the Release Notes for Cisco TelePresence System Software Release 1.9.

We recommend that you install and assign the Cisco Unified CM "vcs-interop" SIP Normalization script to make secure calls between CTS endpoints and endpoints and devices registered to VCS.

For more information about the conditions required for secure calls, see this document:
http://www.cisco.com/en/US/docs/telepresence/cts_admin/1_8/release/notes/cts_1_8_release_notes.html#wp138743
For more information about the Cisco Unified CM script, see this document:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/8_6_2/cucm-rel_notes-862.html#wp1961382
For more information about configuring Unified CM and VCS to interoperate via a SIP trunk, see Cisco VCS and CUCM Deployment Guide.

For more information about interoperability and compatibility for systems that run TX 6.0 software, refer to the Cisco TelePresence TX System Software Version Compatibility and Interoperability with Other Devices—6.0.x Releases document at the following URL: http://www.cisco.com/en/US/docs/telepresence/tx_sw/6_0/compatibility/tx_sw_compatibility_6_0.html

Edge Series, Cisco TelePresence System 1000 MXP, Tandberg 1500 MXP, Cisco TelePresence System 1700 MXP, MXP 2000, MXP 3000, MXP 6000, MXP 7000, MXP 770, MXP 8000, MXP 880, MXP 990, Cisco TelePresence System MXP Series F9.0

Tested to work with a Cisco TelePresence System 1000 MXP running F9.x software registered to VCS version X7.2, X7.1, or X7.0, if the system running TX software is registered to Cisco Unified Communications Manager Version 9.1(1) or 8.6(2a)SU3.

For more interoperability information about products running TX6.0 software, refer to the Cisco TelePresence TX System Software Version Compatibility and Interoperability with Other Devices—6.0.x Releases at the following URL: http://www.cisco.com/en/US/docs/telepresence/tx_sw/6_0/compatibility/tx_sw_compatibility_6_0.html

LifeSize

Product(s) Software releaseComments
Express, Passport LS_EX2_4.10

Tested to work with LifeSize Express 220 and Passport 220 registered to VCS 7.x, if the system running TX6.0 is registered to a Cisco Unified Communications Manager running 9.1(1), 8.6(2a)SU3.

Video resolution: 720p
Audio: G.722
Security: Non-secure
Presenatation: BFCP (H.323), Switched Presentation (SIP)
Tip License Required? Yes

Polycom

Product(s) Software releaseComments
HDX, HDX 4000/4002, HDX 4500, HDX 7000, HDX 8000, HDX 8000 HD, HDX 8006, HDX 9000, HDX 9000/9002 3.0.5

Tested to work with Ploycom HDX series systems registered to VCS 7.x, if the system running TX6.0 is registered to a Cisco Unified Communications Manager running 9.1(1), 8.6(2a)SU3.

Video resolution: 720p
Audio: G.722
Security: Secure*
Presentation: BFCP (H.239 interworking through VCS), Switched Presentation
Tip License Required? No, this system uses standards-based SIP and is natively interoperable.

*The following open caveats impact secure calls with a Polycom endpoint: CSCtx74718 and CSCty68518. For more information, see the Release Notes for Cisco TelePresence System Software Release 1.9 at http://www.cisco.com/en/US/docs/telepresence/cts_admin/1_9/release/notes/cts_1_9_release_notes.html.