Cisco TelePresence

Interoperability Database

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We endeavor to make our Cisco TelePresence products interoperable with all relevant standards-based equipment. Although it is not possible to test all scenarios, the testing on which this data is based covers most common functions of the listed endpoints and infrastructure.

The following pages describe the software releases that were tested for interoperability with Cisco TelePresence products. The results are grouped by product range. It is not possible to guarantee that all the models listed in the Product(s) column have been tested with the specified software release, although to the best of our knowledge we believe that all such models are interoperable with the associated software release. The absence of a device or release does not imply a lack of interoperability.

Cisco TelePresence System TX9200 software version 1.9.2

Show data for version: TX6.1.1TX6.0.3TX6.0.06.1.x1.9.x1.9.2(19)1.9.21.9.1

Cisco TelePresence

Product(s) Software releaseComments
Cisco TelePresence Exchange System 1.2

Supported Cisco TelePresence Endpoints (immersive) for Cisco TelePresence Exchange System Release 1.2

Cisco TelePresence Server 3.0(2.24)

Tested TIP interoperability:

  • When on a secure call using TLS, using audio add-in from a CTS endpoint is not supported in this release, and will cause the call to fail. While in that state, placing the call on hold and then resuming it resolves this issue. Audio add-in is supported for non-secure calls. (Issue identifier CSCub87163)
  • In some circumstances, 1080p video to a Cisco TelePresence System endpoint may show some artefacts. The issue is more likely to occur when using a mixture of 1080p and lower resolution endpoints in a conference. (Issue identifiers CSCuf07863 and CSCuf03190). The video artefacts occur less frequently at 1080p if the endpoint is running software version 1.10, and do not occur if the TelePresence Server is sending 720p to the endpoint. This issue has been observed on Cisco TelePresence System 500-37, Cisco TelePresence 1000, Cisco TelePresence 1100, Cisco TelePresence System 1300 65, and Cisco TelePresence System 3000 Series endpoints.

Tested CUCM to VCS H.323 interworking.

  • Cisco recommends that you do not interwork CTS calls. Under rare circumstances video issues may be encountered.