Cisco TelePresence

Interoperability Database

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We endeavor to make our Cisco TelePresence products interoperable with all relevant standards-based equipment. Although it is not possible to test all scenarios, the testing on which this data is based covers most common functions of the listed endpoints and infrastructure.

The following pages describe the software releases that were tested for interoperability with Cisco TelePresence products. The results are grouped by product range. It is not possible to guarantee that all the models listed in the Product(s) column have been tested with the specified software release, although to the best of our knowledge we believe that all such models are interoperable with the associated software release. The absence of a device or release does not imply a lack of interoperability.

Cisco Meeting Server software version

Show data for version: 3.93.83.73.63.53.43.33.23.13.02.92.8

Interoperability testing often requires interworking from one signaling/call control protocol to another. The following table lists phrases that are used to briefly describe the call paths that were tested for each interoperability scenario. The explicit call paths in the table place the endpoint first and the Cisco Meeting Server last as a general convention. References to CE software means Cisco Collaboration Endpoint Software and references to TC software means Cisco TelePresence Software.

Call Path Phrase

Explicit call path description

SIP

Endpoint < SIP > Cisco Meeting Server

Cisco Unified Communication Manager (CUCM) to Cisco Expressway

Endpoint < SIP > Cisco Unified CM < SIP > Cisco Expressway < SIP > Cisco Meeting Server

TIP

Endpoint < SIP > Cisco Unified CM < SIP > Cisco Expressway < SIP > Cisco Meeting Server TIP enabled (requires TIP-compatible endpoint)

 

Cisco TelePresence

Product(s) Software releaseComments
Cisco TelePresence Management Suite (TMS) 15.3

No issues found

Cisco Endpoints

Product(s) Software releaseComments
Cisco C-Series TC7.3 or later

Supported
Cisco MX 200 G1 TC7.3 or later

Supported
Cisco MX 200 G2 CE8.3 or later

Supported

Also supports TC7.3 and later. However TC software does not support ActiveControl
Cisco MX 300 G1 TC7.3 or later

Supported
Cisco MX 300 G2 CE8.3 or later

Supported

Also supports TC7.3 and later. However TC software does not support ActiveControl
Cisco MXP F9.3.4

Supported
Cisco TelePresence IX5000 and IX5200 IX8.2.0

Supported.

Note: Only room switching is supported
Cisco TelePresence MX700 dual CE8.3 or later

Supported  

Also supports TC7.3 and later. However, TC software does not support ActiveControl.
Cisco TelePresence MX800 single and dual CE8.3 or later

Supported  

Also supports TC7.3 and later. However, TC software does not support ActiveControl.
Cisco TelePresence SX10 CE8.3 and later

Supported

Also supports TC7.3 and later. However TC software does not support ActiveControl
Cisco TelePresence SX20 CE8.3 and later

Supported

Also supports TC7.3 and later. However TC software does not support ActiveControl
Cisco TelePresence SX80 Codec CE8.3 or later

Supported

Also supports TC7.3 and later. However TC software does not support ActiveControl
Cisco TelePresence System 500-32 6.1.12(4)

Supported

Note: only with 32 inch display
Cisco TelePresence System 500-37 1.9.11(2)

Supported

Note: Only upto version 2.0.x of the Cisco Meeting Server software.
Cisco TelePresence System 1000 Series 1.9.11

Supported

Note: Only upto version 2.0.x of the Cisco Meeting Server software.
Cisco TelePresence System 1100 Series 1.9.11

Supported

Note: Only upto version 2.0.x of the Cisco Meeting Server software.
Cisco TelePresence System 3000 Series 1.10.1 (43)

Supported

Note:

Only upto version 2.0.x of the Cisco Meeting Server software.

Only room switching is supported
Cisco TelePresence System 3200 Series 1.9.11(2)

Supported

Note:

Only upto version 2.0.x of the Cisco Meeting Server software.

 

Only room switching is supported
Cisco TelePresence System EX60 / EX90 TC7.3 or later

Supported
Cisco TelePresence System EX90 TC7.3 or later

Supported
Cisco TelePresence System TX1310 6.1.12(4)

Supported.

Note: Only room switching is supported
Cisco TelePresence System TX9000 6.1.12(4)

Supported.

Note:

  • Only room switching is supported.
  • Due to a defect in TX9000, you may experience audio or video synchronisation problems or echo when calling from a Cisco Meeting Server for meetings which last for a long duration. The recommended workaround is, on the TX9000 system, hold the affected call by pressing the hold button, then resume the call. TX9000 is now in the EOL phase. For more information refer to the TX9000 documentation.
Cisco Webex DX70 CE8.3 or later

Supported
Cisco Webex DX80 CE8.3 or later

Supported

Cisco Infrastructure Platforms

Product(s) Software releaseComments
Cisco Unified Communication Manager (CUCM) 10.5(2) or later

Two-way ad hoc calls on CUCM can be escalated to a conference on the Meeting Server. See the Cisco Meeting Server Deployments with Call Control guide for configuration details.
Cisco Unified Communication Manager (CUCM) 9.0

Scheduled and rendezvous calls can be made from the Meeting Server to CUCM

Cisco Software Based Apps

Product(s) Software releaseComments
Cisco Jabber 11.5

Supported for Jabber on Mac, Windows, iPhone, iPad and Apple Watch, Android and Android Wearable.
Cisco Meeting App 1.9.15

Available on Windows, Mac, iOS, and WebRTC (Google Chrome web browser)
Cisco Webex Teams N/A

Spark registered endpoints (both hardware and software endpoints) support making and receiving SIP video calls (i.e. audio, video and BFCP content sharing) via the Spark cloud. Therefore Spark registered endpoints support connecting to Cisco Meeting Server today as a SIP endpoint. Spark endpoints are intended to be used with Spark conferencing and hence the user experience will be different between a Spark conference and one hosted on a Cisco Meeting Server and additional conference functionality such as ActiveControl (the ability to see roster lists, change local layouts etc from the touch panel) and white boarding are not currently supported between Spark endpoints and Cisco Meeting Server. 

Use latest version of the Meeting Server with Spark. Available on mobile (IOS or android), desktop (Mac or Windows) and a Web version which works on any browser. Refer to https://www.ciscospark.com/downloads.html for system requirements.

LDAP Server

Product(s) Software releaseComments
Microsoft Active Directory Windows Server 2003 and later

No issues found

Syslog server

Product(s) Software releaseComments
Kiwi Syslog Server 9.5

No issues found

Third Party EndPoints

Product(s) Software releaseComments
LifeSize Room 5.0.9 or later

No issues found
Lync Room Systems 15.12.01 or later

No issues found
Polycom HDX-series 3.1.2 or later

Version 3.1.7 has a content issue and version 3.1.8 has a video issue on H.323. Both issues are related to Polycom.
Polycom RealPresence Group series 4.1.5 or later

No issues found

Third Party Infrastructure Platforms

Product(s) Software releaseComments
Acme Packet Net-Net 3820 SCX6.4.0

No issues found
Avaya Communication Server 6.5 and later

No issues found
Microsoft Lync for Mac 2011, 2013

No issues found
Microsoft Lync for windows 2010, 2013

No issues found
Skype N/A

The Meeting Server supports audio, Instant Messaging and presence from/to Skype users. Note that Skype integration happens through Lync and if you are able to connect between Skype and Lync, and Lync to the Meeting Server, then Skype to the Meeting Server should work. Therefore, ensure that you have Skype integrated with Lync infrastructure for calls from Skype to go to the Meeting Server through the Lync Edge server.
Skype for Business Server 2015

No issues found

Third Party Software Based Apps

Product(s) Software releaseComments
Acano Manager 2.x

Supported
Microsoft Lync for Mac 2011, 2013

Supported in 3 modes (gateway, direct to spaces and dual home). No issues found.
Microsoft Lync for Windows 2010, 2013

Supported in 3 modes (gateway, direct to spaces and dual home). No issues found.
Skype for Business on iOS 6.12.0.219 and later

Currently audio and video calls are supported with the following known issues for iOS versions 10.2.1 (and later):

  1. Chat messages are not sent to Mobile Skype for business client from Cisco Meeting Server.
  2. Multiple entries appear for the same audio/video/chat interaction in the Skype for business client on mobiles. For example, a single chat exchange during a audio/video call will appear as two entries in the history.
  3. Content not received by Mobile Skype for business client from Cisco Meeting Server.  This is consistent with current Microsoft limitations for content between Mobile Skype for business client and Desktop Skype for business client.

Cisco will endeavor to provide best efforts to address any interop issues found in basic audio and video exchange where possible within the limitations of the Cisco Meeting Server. However, customers are advised to conduct tests in their own environment.
Skype for Business on Mac 2015, 2016, 2019

Supported in 3 modes (gateway, direct to spaces and dual home). No issues found.
Skype for Business on Windows 2015, 2016, 2019

Supported in 3 modes (gateway, direct to spaces and dual home). No issues found.

Virtualized Deployments

Product(s) Software releaseComments
Microsoft Hyper-V 2.1

Supported
VMWare ESXi 6.0 U3, 6.5, 6.7, 7.0

Note:

  • If your server supports upto 32 virtual cores use: VMWare ESXi 5.0 Update 3 with virtual hardware vsm-08, or Hyper-V 2012.
  • If your server supports upto 64 virtual cores, use: VMWare ESXi 5.1 Update 2 with virtual hardware vsm-09 or ESXi 5.5 Update 1 with virtual hardware vsm-10, or Hyper-V 2012 R2.
  • If your server supports upto 128 virtual cores then use: VMWare ESXi 6.0 with virtual hardware vsm-11 or Hyper-V 2012 R2.