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We endeavor to make our Cisco TelePresence products interoperable with all
relevant standards-based equipment. Although it is not possible to test all
scenarios, the testing on which this data is based covers most common functions
of the listed endpoints and infrastructure.
The following pages describe the software releases that were tested for
interoperability with Cisco TelePresence products. The results are grouped by
product range. It is not possible to guarantee that all the models listed in the
Product(s) column have been tested with the specified software release, although
to the best of our knowledge we believe that all such models are interoperable
with the associated software release. The absence of a device or release does
not imply a lack of interoperability.
Cisco TelePresence
Product(s) |
Software release | Comments |
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Cisco Meeting Management |
1.1 |
Supported. Cisco Meeting Server 2.2 or above is required. Refer to Cisco Meeting Management Release Notes for any version specific behaviour. |
Cisco Meeting Management |
2.5 |
Supported. Cisco Meeting Server 2.3 or above is required. Refer to Cisco Meeting Management Release Notes for any version specific behaviour. |
Cisco Meeting Management |
2.6 |
Supported. Cisco Meeting Server 2.4 or later is required. Refer to Cisco Meeting Management Release Notes for any version specific behaviour. |
Cisco TelePresence Management Suite (TMS) |
15.7 |
No issues found. |
Cisco Endpoints
Product(s) |
Software release | Comments |
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Cisco C-Series |
TC7.3 or later |
Supported |
Cisco MX 200 G1 |
TC7.3 or later |
Supported |
Cisco TelePresence SX80 Codec |
CE9.1.4 or later |
Supported
Also supports TC7.3 and later. However TC software does not support ActiveControl. |
Cisco TelePresence System 500-32 |
6.1.12(4) |
Supported
Note: only with 32 inch display |
Cisco TelePresence System EX60 / EX90 |
TC7.3 or later |
Supported |
Cisco TelePresence System TX1310 |
6.1.12(4) |
Supported.
Note: only room switching is supported |
Cisco TelePresence System TX9000 |
6.1.12(4) |
Supported.
Note:
- Only room switching is supported.
- Due to a defect in TX9000, you may experience audio or video synchronisation problems or echo when calling from a Cisco Meeting Server for meetings which last for a long duration. The recommended workaround is, on the TX9000 system, hold the affected call by pressing the hold button, then resume the call.. TX9000 is now in the EOL phase. For more information refer to the TX9000 documentation.
|
Cisco Webex DX70 |
CE9.1.4 or later |
Supported |
Cisco Webex DX80 |
CE9.1.4 or later |
Supported |
Cisco Webex Room 55 dual |
CE9.1.6 or later |
Supported |
Cisco Webex Room Kit |
CE9.9 |
Supported |
Cisco Webex Room Kit Plus |
CE9.9 |
Supported |
Cisco Infrastructure Platforms
Product(s) |
Software release | Comments |
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Cisco Expressway |
X12.5.6 |
Refer to the Release Notes for Cisco Meeting Server 2.4.0 for more information. |
Cisco Unified Communication Manager (CUCM) |
12.5.1.11900-146 |
Meeting Server only works with CUCM 11.5(SU1) or later for ad hoc call escalation. Version 10.5(SU1) is not supported.
Scheduled, rendezvous and point to point calls on CUCM can be escalated to a conference on the Meeting Server. See the Cisco Meeting Server Deployments with Call Control guide for configuration details. |
Cisco Software Based Apps
Product(s) |
Software release | Comments |
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Cisco Jabber |
11.9 |
Supported for Jabber on Mac, Windows, iPhone, iPad and Apple Watch, Android and Android Wearable. |
Cisco Meeting App |
1.10.x and later |
Available on Windows, macOS, iOS platforms. Refer to the Release Notes for more information.
You can use the WebRTC app from browsers. Refer to Important Information document for the latest information.
|
Cisco Webex Teams |
N/A |
Use latest version of Cisco Webex Teams (formerly Cisco Spark). Available on mobile (iOS or android), desktop (macOS or Windows) and a Web version which works on any browser. Click here for more information regarding Cisco Webex teams.
Cisco Webex registered endpoints (both hardware and software endpoints) support making and receiving SIP video calls (i.e. audio, video and BFCP content sharing) via the Cisco Webex cloud. Therefore, Cisco Webex registered endpoints support connecting to Cisco Meeting Server today as a SIP endpoint. Cisco Webex endpoints are intended to be used with Cisco Webex conferencing and hence the user experience will be different between a Cisco Webex conference and one hosted on a Cisco Meeting Server. Additional conference functionality such as ActiveControl (the ability to see roster lists, change local layouts from the touch panel) and white boarding are not currently supported between Cisco Webex endpoints and Cisco Meeting Server. |
LDAP Server
Product(s) |
Software release | Comments |
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Microsoft Active Directory |
Windows Server 2003 and later |
No issues found |
OpenLDAP |
2.4.31 |
No issues found |
Oracle Internet Directory |
LDAP version 3 |
No issues found |
Supported Platforms
Product(s) |
Software release | Comments |
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Cisco UCS Manager |
3.2(3e) |
Newer versions of Cisco UCS Manager maybe available. Please contact Cisco support for if you wish to upgrade to a newer version. |
Syslog server
Product(s) |
Software release | Comments |
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Kiwi Syslog Server |
9.5 |
No issues found |
Third Party EndPoints
Product(s) |
Software release | Comments |
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LifeSize Room |
5.0.9 or later |
No issues found |
Lync Room Systems |
15.12.01 or later |
No issues found |
Polycom HDX-series |
3.1.9 and later |
Polycom HDX devices does not decode Cisco Meeting Server encoded H.264 HP correctly, and hence video recieved from Meeting Server might appear corrupted. See CSCvh92717 for more information.
Note: Meeting Server only supports Polycom endpoints with standard SIP. Polycom endpoints registered to Skype for Business infrastructure which runs MS SIP are not supported. |
Polycom RealPresence Group series |
4.1.5 or later |
No issues found.
Note: Meeting Server only supports Polycom endpoints with standard SIP. Polycom endpoints registered to Skype for Business infrastructure which runs MS SIP are not supported. |
Third Party Infrastructure Platforms
Product(s) |
Software release | Comments |
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Avaya Communication Server |
6.5 and later |
No issues found |
Third Party Software Based Apps
Product(s) |
Software release | Comments |
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Acano Manager |
2.x |
Supported |
Microsoft Lync for Mac |
2011, 2013 |
Supported in 3 modes (gateway, direct to spaces and dual home). No issues found. |
Microsoft Lync for Windows |
2010, 2013 |
Supported in 3 modes (gateway, direct to spaces and dual home). No issues found. |
Skype for Business on iOS |
6.12.0.219 and later |
Currently audio and video calls are supported with the following known issues for iOS versions 10.2.1 (and later):
- Chat messages are not sent to Mobile Skype for business client from Cisco Meeting Server.
- Multiple entries appear for the same audio/video/chat interaction in the Skype for business client on mobiles. For example, a single chat exchange during an audio/video call will appear as two entries in the history.
- Content not received by Mobile Skype for business client from Cisco Meeting Server. This is consistent with current Microsoft limitations for content between Mobile Skype for business client and Desktop Skype for business client.
Cisco will endeavor to provide best efforts to address any interop issues found in basic audio and video exchange where possible within the limitations of the Cisco Meeting Server. However, customers are advised to conduct tests in their own environment. |
Skype for Business on Mac |
2015, 2016, 2019 |
Supported in 3 modes (gateway, direct to spaces and dual home). |
Skype for Business on Windows |
2015, 2016, 2019 |
Supported in 3 modes (gateway, direct to spaces and dual home). |
Skype for Business on Windows |
Office 365 |
Note: The control functionality on clients using Office 365 dual home experience with OBTP scheduling does not work conference wide. For more information, see Release Notes for Cisco Meeting Server. |
Virtualized Deployments
Product(s) |
Software release | Comments |
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VMWare ESXi |
6.0 U3, 6.5 |
Note: If your server supports up to 128 virtual cores then use: VMWare ESXi 6.0 with virtual hardware vsm-11. |
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