Cisco TelePresence

Interoperability Database

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We endeavor to make our Cisco TelePresence products interoperable with all relevant standards-based equipment. Although it is not possible to test all scenarios, the testing on which this data is based covers most common functions of the listed endpoints and infrastructure.

The following pages describe the software releases that were tested for interoperability with Cisco TelePresence products. The results are grouped by product range. It is not possible to guarantee that all the models listed in the Product(s) column have been tested with the specified software release, although to the best of our knowledge we believe that all such models are interoperable with the associated software release. The absence of a device or release does not imply a lack of interoperability.

Cisco TelePresence Video Communication Server (VCS) software version X7.0

Show data for version: X8.9X8.8X8.7X8.6, X8.7X8.6X8.5.1X8.5X8.2.1X8.2X8.1.1X7.2.2X7.2X7.1X7.0.1X7.0

Cisco TelePresence

Product(s) Software releaseComments
4200 series, 4500 series, 8000 series, Cisco TelePresence MCU Series products 4.3
  • If a call is made between an endpoint and an MCU, with the endpoint using SIP and the MCU using H.323, and a second endpoint joins the conference and sends a content stream (any protocol) to the MCU, the first endpoint display will freeze or go black when the second endpoint stops streaming content. This is because the first endpoint is not aware that streaming has ended and is expecting to receive further content.
  • An endpoint, for example CTS, may end up in a half encrypted call where the call leg from CTS > CUCM > VCS is unencrypted and the call leg from VCS > MCU is encrypted.
Cisco TelePresence Conductor XC1.2

No issues.
Cisco TelePresence Conductor XC2.0
Cisco TelePresence System TX 1300 47, Cisco TelePresence System 500-32, Cisco TelePresence System TX1300 47, Cisco TelePresence System TX1310 65, Cisco TelePresence System TX9000, Cisco TelePresence System TX9200 TX6.0.0

Tested to work if the system running TX software is registered to Cisco Unified Communications Manager Version 9.1(1) or 8.6(2a)SU3.

In an H.323 call between a TX 6.0 endpoint registered to a UCM server running 8.6(2a)SU3 and a TC 5.x or TE 4.x endpoint registered to VCS X7.1 or X7.0, an intermittent loss of audio can occur. Caveat that tracks this issue: CSCtx16122. This caveat is fixed in Unified CM 9.1(1) and appears in the Release Notes for Cisco TelePresence System Software Release 1.9.

We recommend that you install and assign the Cisco Unified CM "vcs-interop" SIP Normalization script to make secure calls between CTS endpoints and endpoints and devices registered to VCS.

For more information about the conditions required for secure calls, see this document:
http://www.cisco.com/en/US/docs/telepresence/cts_admin/1_8/release/notes/cts_1_8_release_notes.html#wp138743
For more information about the Cisco Unified CM script, see this document:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/8_6_2/cucm-rel_notes-862.html#wp1961382
For more information about configuring Cisco Unified CM and Cisco VCS to interoperate via a SIP trunk, see this document:
http://www.cisco.com/en/US/docs/telepresence/infrastructure/vcs/config_guide/Cisco_VCS_Cisco_Unified_Communications_Manager_Deployment_Guide_CUCM_6-1_7_8_and_X7-0.pdf


For more information about interoperability and compatibility for systems that run TX 6.0 software, refer to the Cisco TelePresence TX System Software Version Compatibility and Interoperability with Other Devices—6.0.x Releases document at the following URL: http://www.cisco.com/en/US/docs/telepresence/tx_sw/6_0/compatibility/tx_sw_compatibility_6_0.html