Cisco TelePresence

Interoperability Database

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We endeavor to make our Cisco TelePresence products interoperable with all relevant standards-based equipment. Although it is not possible to test all scenarios, the testing on which this data is based covers most common functions of the listed endpoints and infrastructure.

The following pages describe the software releases that were tested for interoperability with Cisco TelePresence products. The results are grouped by product range. It is not possible to guarantee that all the models listed in the Product(s) column have been tested with the specified software release, although to the best of our knowledge we believe that all such models are interoperable with the associated software release. The absence of a device or release does not imply a lack of interoperability.

Cisco TelePresence MCU Series products software version 4.5

Show data for version: 4.5(1.72)4.5 (1.85)4.5 (1.71)4.54.44.34.24.14.03.02.4


The interoperability section describes the equipment and software revisions that were tested for interoperability with this release. The absence of a device or revision from this section does not imply a lack of interoperability.

Interoperability testing often requires interworking from one signaling/call control protocol to another. The following table lists phrases that are used to briefly describe the call paths that were tested for each interoperability scenario. The explicit call paths in the table place the endpoint first and the MCU last as a general convention.

Call path phrase Explicit call path description
SIP Endpoint < SIP > MCU
H.323 Endpoint < H.323 > MCU
H.323 to SIP interworking  Endpoint < H.323 > Cisco VCS < SIP > MCU
SIP to H.323 interworking Endpoint < SIP > Cisco VCS < H.323 > MCU
CUCM to VCS Endpoint < SIP > Cisco Unified CM < SIP > Cisco VCS < H.323 > MCU
CUCM to MCU Endpoint < SIP > Cisco Unified CM < SIP > MCU


Cisco TelePresence

Product(s) Software releaseComments
Cisco Expressway X8.8

No issues found.

Cisco Expressway X8.7

No issues found.

Cisco Expressway X8.9

No issues found.

Cisco IP Video Phone E20 TE4.1.3

Tested H.323 and SIP.

No issues found.

Cisco Jabber Video for IPad 9.3.6

Tested SIP.

  • Encrypted calls between MCU 5300 Series and Cisco Jabber Video for iPad version 9.3.6(21856) may fail to show video on the iPad. The video works when Cisco Jabber Video for iPad is updated to version 9.3.10(21984).
Cisco Jabber Video for TelePresence (Movi) 4.7

Tested SIP.

No new issues found.

Cisco TelePresence Conductor XC3.0

Tested with version 4.5(1.55)

Cisco TelePresence Conductor XC4.0

Tested with version 4.5(1.55)

Cisco TelePresence C Series, Cisco TelePresence MX Series, Cisco TelePresence System EX Series, Cisco TelePresence SX20 Quick Set TC5.1.7

The endpoint does not respond to normal keyframe requests when ClearPath is enabled. The issue can manifest as a loss of video from the endpoint. (Issue identifier CSCui34688)

This issue can be worked around by disabling ClearPath on the endpoint.

The issue is resolved by upgrading the endpoint software to version TC 5.1.8 or greater.

Cisco TelePresence Management Suite (TMS) 14.5

No serious issues.

Cisco TelePresence Management Suite (TMS) 14.4

No major issues found in testing.

Cisco TelePresence SX20 TC7.0.2

Tested CUCM  to MCU.

No issues found.

Cisco TelePresence SX80 TC7.1.0

Tested SIP and H.323.

No issues found.

Cisco TelePresence System 500-37 1.10.4(26)

Tested CUCM to MCU.

  • Content may not be seen on CTS after resuming a call that is put on hold. (Issue identifier CSCum68244)
  • Content may not be seen on CTS if CTS has previously shared content. (Issue identifier CSCun86434)

For more information about products that are compatible with systems running CTS 1.10 software, refer to the Cisco TelePresence System Software Version Compatibility - 1.10 Releases document at the following URL: http://www.cisco.com/en/US/docs/telepresence/cts_admin/1_10/compatibility/cts_compatibility_1_10.html

Cisco TelePresence System EX60 on VCS TC7.0.2

Tested H.323.

No issues found.

Cisco TelePresence System EX90 TC7.0.2

Tested CUCM to MCU.

No issues found.

Cisco TelePresence System TX1300 47 6.1.1-50D-K9 P2

Tested CUCM to MCU.

No issues found.

Cisco TelePresence Video Communication Server (VCS) X8.8

No issues found.

Cisco TelePresence Video Communication Server (VCS) X8.2.1

No issues.

Cisco TelePresence Video Communication Server (VCS) X8.7

No issues found.

Cisco TelePresence Video Communication Server (VCS) X8.6

No issues

Cisco TelePresence Video Communication Server (VCS) X8.5

No issues

Cisco TelePresence Video Communication Server (VCS) X8.9

No issues found.

T3 TelePresence TC6.0.1 / TCU4.2.1

Tested H.323.

No issues found.

Cisco

Product(s) Software releaseComments
Cisco Desktop Collaboration Experience DX650 10-1-1-78

Tested CUCM to MCU.

  • When using low bandwidth call settings for DX650 to MCU 4501 calls,  pressing video unmute on the DX650, to resume sending normal video to the MCU can produce bad video on the peer DX650. (CSCue53776)
Cisco Jabber for Windows 9.6.0

Tested CUCM to MCU.

No issues found.

Cisco Unified Communications Manager 10.0

Tested CUCM to MCU.

No issues found.

Cisco Unified IP Phone 8941 9.3.4

Tested CUCM to MCU.

No issues found.

Cisco Unified IP Phone 9971 9.4.1

Tested CUCM to MCU.

No issues found.

Huawei

Product(s) Software releaseComments
TE30 1.1.13.4

Tested SIP and H.323.

No issues found.

LifeSize

Product(s) Software releaseComments
Icon 600 LS_RM3_1.3.2(2)

Tested H.323 and SIP.

  • Although this endpoint is interoperable in certain scenarios, it is not recommended with preferred Cisco TelePresence deployments.

Microsoft

Product(s) Software releaseComments
Lync 2013 through VCS X8.1.1 Lync gateway 15.0.4551.1007

Tested SIP.

  • MCU 5300 may not be able to decode video from Lync client under packet loss conditions. Instead a blank screen may appear.  

Polycom

Product(s) Software releaseComments
HDX 8000 3.1.3-38278

Tested SIP and H.323.

  • SIP only calls may result in content not working.
RealPresence Group 500 4.1.3-111080

Tested SIP and H.323.

  • Using IPv6 is not recommended on this endpoint.
RealPresence Group 700 4.1.3-111080

Tested SIP and H.323.

  • This endpoint may not show video after hold resume operation.
  • Using IPv6 is not recommended on this endpoint.

RadVision

Product(s) Software releaseComments
Scopia XT5000 03.02.01.0010

Tested H.323 and SIP.

  • In bad network conditions, persistent video corruption may occur.