Product(s) |
Software release | Comments |
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Cisco IP Video Phone E20 |
TE4.1.2.299752 |
Tested H.323 and SIP:
- Using hold/resume functionality on a Cisco IP Video Phone E20 stops the endpoint from receiving content from the Cisco TelePresence MCU or Cisco TelePresence Server. The endpoint receives content in the main video. (Issue identifier CSCty98376)
|
Cisco Jabber for iPad |
9.2 |
Tested SIP and SIP to H.323 interworking:
- Transition from video to content or content to video may lead to transient video issues. (Issue identifier: CSCud64312)
- Video may occasionally fail when a call that is experiencing packet loss and has FEC protection enabled is optimized from 1080p down to 720p. Pressing the multifunction sleep/wake/on/off button and then pressing it again may work around this issue
|
Cisco Jabber for Windows |
9.2.1 |
Tested CUCM to VCS/Conductor SIP and CUCM to VCS H.323 interworking:
- Interworking calls from this endpoint is not recommended
|
Cisco Jabber Video for TelePresence (Mac OSX) |
4.6(17194) |
Tested SIP and SIP to H.323 interworking:
- Video to and from this endpoint can have incorrect aspect ratio when using H.263 or H.263+ (these are not the default codecs)
|
Cisco Jabber Video for TelePresence (Movi) |
4.6.3.17194 |
Tested SIP and SIP to H.323 interworking:
- In some cases increasing resources for a call will result in low frame rate from the endpoint. (Issue identifier CSCud79739)
|
Cisco TelePresence Codec C40 |
TC6.1.1 |
Tested H.323 and SIP:
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Cisco TelePresence Conductor |
XC2.3 |
Tested with 3.1(1.95): No issues found.
Tested TelePresence Server on Virtual Machine with 3.1(1.82): There is an issue with the TelePresence Server on Virtual Machine XMLRPC interface resulting in "Connection disconnected unexpectantly" errors in the Conductor log. This issue was fixed in release 3.1.(1.96). |
Cisco TelePresence Conductor |
XC2.2 |
No issues found. |
Cisco TelePresence Content Server |
S5.3 |
Tested H.323 and SIP:
- In low bandwidth H.323 calls, an incorrect aspect ratio may be chosen
- Changing the display settings during the call may cause streaming and podcast output to fail
- DTMF is not supported in Conductor-based deployments
- Audio only calls to a TCS will not be recorded
|
Cisco TelePresence C Series, Cisco TelePresence MX Series, Cisco TelePresence System EX Series, Cisco TelePresence SX20 Quick Set |
TC5.1.7 |
Tested SIP:
- The endpoint does not respond to normal keyframe requests when it receives incorrect timestamps in ClearPath messages. The issue can manifest as a loss of video from the endpoint. (Issue identifier CSCui34688). This issue can be worked around by disabling ClearPath on the endpoint. The issue is resolved by upgrading the endpoint software.
|
Cisco TelePresence Management Suite (TMS) |
14.4 |
Tested Cisco Multiparty Media 310/320, Cisco TelePresence Server 7010 / MSE 8710 and Cisco TelePresence Server on Virtual Machine.
No major issues found in testing. |
Cisco TelePresence SX20 Quick Set |
TC5.1 |
Video from this endpoint on this software version is not decoded when ClearPath has been negotiated with the TelePresence Server and there is high packet loss. Upgrading the endpoint software resolves this issue. |
Cisco TelePresence SX20 Quick Set |
TC6.1.1 |
Tested H.323, SIP, CUCM to VCS/Conductor SIP, and CUCM to VCS H.323 interworking:
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Cisco TelePresence System 500-32, Cisco TelePresence System TX1300 47, Cisco TelePresence System TX1310 65, Cisco TelePresence System TX9000, Cisco TelePresence System TX9200 |
TX6.0.3 |
Tested TIP:
Tested CUCM to VCS H.323 interworking:
- Interworking calls from this endpoint is not recommended
We recommend that you your TX systems be running a minimum TX version of 6.0.3 with TelePresence Server software 3.1. |
Cisco TelePresence System 500-37 |
1.10.1 |
Tested TIP:
- Under rare circumstances video artefacts may be seen when leaving the lobby screen in 720p calls. (Issue identifier CSCuh92519)
- Calls can connect at the wrong bandwidth when SIP UPDATE messages are disabled the call path, for example, when the call is routed via Conductor. (Issue identifier CSCuh97074)
- If the conference security state changes to insecure, and then changes back to secure, the security indicator on this endpoint still (incorrectly) indicates that the conference is insecure
Tested CUCM to VCS H.323 interworking:
- Interworking calls from this endpoint is not recommended
|
Cisco TelePresence System 500-37, 1000, 1100, 1300-65, 3000, 3010, 3200, and 3210 |
1.10.2 |
A minimum CTS software version of 1.10.2 is required for use with TelePresence Servers running version 3.1 software. |
Cisco TelePresence System 1700 MXP |
F9.3.1 |
Tested H.323 and SIP:
- Automatic content handover does not work if MXP tries to present immediately after another endpoint sends content. (Issue identifier CSCud64503)
- Under rare circumstances, corruption may be seen when the MXP transmits content in main video. (Issue identifier CSCuh93850)
- Under some circumstances, continuous presence panes are cropped off the bottom of the screen when this endpoint is receiving CIF/4CIF resolutions. (Issue identifier CSCuh93846)
- High motion video to the MXP 1700 can result in repeated transient corruption. This issue is only seen with Media 310/320 platforms, and when the resolution sent to the endpoint is w576p or above
|
Cisco TelePresence System EX60 |
TC6.1.1 |
Tested H.323 and SIP:
- A flicker is seen when the video from a participant changes from a continuous presence pane into the main pane. Seen when active speaker changes or when making a participant important. (Issue identifier CSCuh92611)
|
Cisco TelePresence System EX90 |
TC6.1.1 |
Tested H.323, SIP, and CUCM to VCS/Conductor SIP:
- A flicker is seen when the video from a participant changes from a continuous presence pane into the main pane. Seen when active speaker changes or when making a participant important. (Issue identifier CSCuh92611)
Tested CUCM to VCS H.323 interworking:
- Interworking calls from this endpoint is not recommended
|
Cisco TelePresence System TX1300 47 |
TX6.0.2 |
Tested TIP:
- In some circumstances, content video sent to the TX1300 47 may show artefacts
- If the conference security state changes to insecure, and then changes back to secure, the security indicator on the TX1300 47 still (incorrectly) indicates that the conference is insecure
Tested CUCM to VCS H.323 interworking:
- Interworking calls from this endpoint is not recommended
|
Cisco TelePresence System TX9000 |
TX6.0.2 |
Tested TIP:
- In some circumstances, content video sent to the TX9000 may show artefacts
- If the conference security state changes to insecure, and then changes back to secure, the security indicator on this endpoint still (incorrectly) indicates that the conference is insecure
Tested CUCM to VCS H.323 interworking:
- Interworking calls from this endpoint is not recommended
|
Cisco TelePresence Video Communication Server (VCS) |
X7.2.2 |
- Ensure that the "SIP SDP attribute line limit mode" is set to "Off" on zones used by TelePresence Server calls if they are configured with a custom zone profile
- Increasing resources for a call that leaves the TelePresence Server as H.323 and is interworked by the VCS to SIP can cause the call to fail. (Issue identifier CSCud64471)
|
T3 TelePresence, T1 TelePresence |
TC6.0.1 |
Tested version TC6.0.1/TCU4.2.1 in remotely managed mode.
Tested H.323:
- PIN entry and layout changing will not function as the T1 and T3 do not support DTMF/ FECC to theTelePresence Server
- Note that some T1 and T3 functionality is not supported when the TS operates in Remotely Managed mode
- T3 systems will prefer 1600x1200 resolution when XGAp60 should be shown
Tested H.323 to SIP interworking:
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