Cisco TelePresence

Interoperability Database

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We endeavor to make our Cisco TelePresence products interoperable with all relevant standards-based equipment. Although it is not possible to test all scenarios, the testing on which this data is based covers most common functions of the listed endpoints and infrastructure.

The following pages describe the software releases that were tested for interoperability with Cisco TelePresence products. The results are grouped by product range. It is not possible to guarantee that all the models listed in the Product(s) column have been tested with the specified software release, although to the best of our knowledge we believe that all such models are interoperable with the associated software release. The absence of a device or release does not imply a lack of interoperability.

Cisco TelePresence Server software version 4.0

Show data for version: 4.44.34.2(4.23)4.2(3.x)4.24.1 4.14.14.03.13.0(2.48)3.0(2.24)3.02.3(1.55)2.32.2(1.54)2.2(1.48)2.1(1.18)

Interoperability testing often requires interworking from one signaling/call control protocol to another. The following table lists phrases that are used to briefly describe the call paths that were tested for each interoperability scenario. The explicit call paths in the table place the endpoint first and the TelePresence Server last as a general convention. References to ‘TS’ mean either TelePresence Server behind Cisco TelePresence Conductor or TelePresence Server on its own.

Call path phrase Explicit call path description
SIP Endpoint < SIP > TelePresence Server
H.323 Endpoint < H.323 > TelePresence Server
H.323 to SIP interworking  Endpoint < H.323 > Cisco VCS < SIP > TelePresence Server 
SIP to H.323 interworking Endpoint < SIP > Cisco VCS < H.323 > TelePresence Server
CUCM to VCS H.323 interworking Endpoint < SIP > Cisco Unified CM < SIP > Cisco VCS < H.323 > TelePresence Server
CUCM to VCS/Conductor SIP  Endpoint < SIP > Cisco Unified CM < SIP > Cisco VCS/TelePresence Conductor < SIP > TelePresence Server
TIP Endpoint < SIP > Cisco Unified CM < SIP > Cisco VCS/TelePresence Conductor < SIP > TelePresence Server with TIP negotiation (requires TIP-compatible endpoint)

Cisco TelePresence

Product(s) Software releaseComments
Cisco Jabber Video for TelePresence (Movi) v4.7.4

Tested SIP.

No issues found.
Cisco Jabber Video for TelePresence (Windows) 9.6.0

Tested SIP.

No issues found.
Cisco TelePresence Conductor XC2.4

Tested with 4.0(2.8). No issues found.
Cisco TelePresence Conductor XC2.3

No issues found.
Cisco TelePresence Content Server S5.3

Audio only calls to a TCS will not be recorded.
Cisco TelePresence Management Suite (TMS) 14.6

No issues found.
Cisco TelePresence Management Suite (TMS) 14.5

No serious issues.
Cisco TelePresence Management Suite (TMS) 14.4

Tested Cisco Multiparty Media 310/320, Cisco TelePresence Server 7010 / MSE 8710 and Cisco TelePresence Server on Virtual Machine.

No major issues found in testing.
Cisco TelePresence SX20 TC7.0.2

Tested H.323 and SIP.

No issues found.
Cisco TelePresence SX80 TC7.1.0

Tested SIP.

No issues found.
Cisco TelePresence System EX90 TC7.0.2

Tested H.323 and SIP.

No issues found.
Cisco TelePresence System Quick Set C20, Cisco TelePresence Codec C40, Cisco TelePresence Codec C60, Cisco TelePresence Codec C90, Cisco TelePresence System EX60, Cisco TelePresence System EX90, Cisco TelePresence MX200, Cisco TelePresence MX300, Cisco TelePresence SX20 Quick Set, Cisco TelePresence System Integrator C Series , Cisco TelePresence System EX Series, Cisco TelePresence MX Series TC7.0.2

Tested H.323.

No issues found.
Cisco TelePresence System TX9000 TX6.1.0(91)

Tested TIP.

  • Low bandwidth calls to this endpoint are not supported.
Cisco TelePresence Video Communication Server (VCS) X8.2

No issues.
Cisco TelePresence Video Communication Server (VCS) X8.2.1

No issues.
Cisco TelePresence Video Communication Server (VCS) X8.5

No issues.
Cisco TelePresence Video Communication Server (VCS) X8.1.1

No issues.
T3 TelePresence TC6.0.1 / TCU4.2.1

Tested H.323 interoperability.

  • PIN entry and layout changing will not function as the T1 and T3 do not support DTMF/ FECC to theTelePresence Server.
  • Note that some T1 and T3 functionality is not supported when the TS operates in Remotely Managed mode. For further details, see page 2 of the v3.0 release notes.
  • Note that segment switching mode is not supported on T3s that do not provide positional audio i.e. T3 Custom Edition.

Cisco

Product(s) Software releaseComments
Cisco Desktop Collaboration Experience DX650 10-1-1-78

Tested SIP.

No issues found.
Cisco Unified IP Phone 8941 9.3.4

Tested SIP. No issues found.
Cisco Unified IP Phone 9971 9.4.1

Tested SIP.

  • Icons will not be visible at some resolutions due to video overlapping the screen size.

Huawei

Product(s) Software releaseComments
TE30 1.1.13.4

Tested SIP.

  • This endpoint does not support BFCP so the content channel will be displayed in main video.
  • 4:3 resolution calls to this endpoint are not supported and will result in frozen or stretched video.

LifeSize

Product(s) Software releaseComments
Icon 600 LS_RM3_1.3.2(2)

Tested SIP.

  • We recommend against using this endpoint in standard TelePresence Server deployments.
  • Token stealing is not supported with this endpoint.
  • SIP calls via Conductor will fail if BFCP is enabled.
  • Low bandwidth SIP calls will result in frozen video.
  • DTMF from the Icon 600 to Cisco Multiparty platforms will not work due to an endpoint bug.
  • The endpoint will fail to connect to TelePresence Server conferences set to be unencrypted when encryption is set to optional on the endpoint.

Microsoft

Product(s) Software releaseComments
Lync 2013 15.0.4551.1007

Tested SIP.

No issues found.

Polycom

Product(s) Software releaseComments
HDX 4500 3.1.2

Tested TIP.

  • Encrypted TIP calls between the endpoint and TPS are not supported.       
  • The endpoint will adversely affect the content channel by cropping and/or stretching the video.
  • The unencrypted conference icon will not be displayed on the HDX during TIP calls.

Tested SIP. No issues found.
RealPresence Group 700 4.1.1

Tested SIP.

  • We recommend restricting this endpoint to using 16:9 resolutions as some video artefacts can occur or video can fail while using 4:3 resolutions. 

RadVision

Product(s) Software releaseComments
Scopia XT5000 3.2.1.10

Tested SIP.

  • The XT5000 uses TCP BFCP which the TelePresence Server does not support, so the content channel will be displayed in main video.
  • IPv6 calls to the TelePresence Server will not function due to an endpoint bug.