Cisco TelePresence

Interoperability Database

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We endeavor to make our Cisco TelePresence products interoperable with all relevant standards-based equipment. Although it is not possible to test all scenarios, the testing on which this data is based covers most common functions of the listed endpoints and infrastructure.

The following pages describe the software releases that were tested for interoperability with Cisco TelePresence products. The results are grouped by product range. It is not possible to guarantee that all the models listed in the Product(s) column have been tested with the specified software release, although to the best of our knowledge we believe that all such models are interoperable with the associated software release. The absence of a device or release does not imply a lack of interoperability.

Cisco TelePresence Server software version 2.3(1.55)

Show data for version: 4.44.34.2(4.23)4.2(3.x)4.24.1 4.14.14.03.13.0(2.48)3.0(2.24)3.02.3(1.55)2.32.2(1.54)2.2(1.48)2.1(1.18)

Cisco TelePresence

Product(s) Software releaseComments
Cisco IP Video Phone E20 TE4.1.1

Tested SIP, H.323, CUCM to VCS SIP and CUCM to VCS H.323 interoperability.

  • Using hold/resume functionality on a Cisco IP Video Phone E20 stops the endpoint from receiving content from the Cisco TelePresence MCU or Cisco TelePresence Server. The endpoint receives content in the main video. (Issue identifier CSCty98376.)
Cisco Jabber for Windows 9.0.3

Tested SIP and H.323 interworking interoperability; no issues found.
Cisco Jabber Video for TelePresence (Movi) v4.4

Tested SIP and H.323 interworking interoperability; no issues found.
Cisco TelePresence Content Server S5.3

Tested H.323 and SIP interoperability; no issues found.
Cisco TelePresence C Series, Cisco TelePresence MX Series, Cisco TelePresence SX20 Quick Set, Cisco TelePresence System EX Series, Cisco TelePresence System Integrator C Series TC6.0.0

CSCud79767: Content from CUCM-registered C-series endpoints can take 10 seconds to arrive at TS. Fixed in TS 2.42
Cisco TelePresence Exchange System 1.2

Supported Cisco TelePresence Server (MSE 8710 blade in MSE 8000 chassis) component for Cisco TelePresence Exchange System Release 1.2
Cisco TelePresence System EX90 RC5.1.2

Tested CUCM to VCS SIP and CUCM to VCS H.323 interoperability; no issues found.

  • Echo from EX90 when sending it directional audio (only when on speaker). To workaround this, turn off the directional audio on the TelePresence Server or use a headset.
Cisco TelePresence System TX9000, Cisco TelePresence System TX9200 1.9.1

Tested TIP interoperability; no issues found. Tested CUCM to VCS H.323 interworking.

  • Cisco recommends that you do not interwork CTS calls. Under rare circumstances video issues may be encountered.
Cisco TelePresence Video Communication Server (VCS) X7.1

No issues found.
T1 TelePresence, T3 TelePresence TC5.1.0, TCU4.2.0

Tested H.323 interoperability.

  • PIN entry and layout changing will not function as the T1 and T3 do not support DTMF/ FECC to the TelePresence Server.
T1 TelePresence, T3 TelePresence TCU4.2.1, TC6.0.0

Tested H.323 interoperability.

  • PIN entry and layout changing will not function as the T1 and T3 do not support DTMF/ FECC to the TelePresence Server.
T3 TelePresence, T1 TelePresence TCU4.1, TC4.1.2

Tested H.323 interoperability.

  • PIN entry and layout changing will not function as the T1 and T3 do not support DTMF/ FECC to the TelePresence Server.
TANDBERG Gatekeeper N5.2

No issues found.

Cisco

Product(s) Software releaseComments
Cisco Unified Communications Manager 7.1.5.10000-12

The following TelePresence Server 2.3 features are not supported when interoperating with this version of CUCM:

  • Autodetection of CTS endpoints
  • Trunking to CUCM
Cisco Unified Communications Manager 8.5.1.10000-26, 8.6.2.21900-5

No issues found.
Cisco Unified Communications Manager 8.6.1.10000-43, 8.6.2.10000-30

Calls to CTS or TX endpoints running software version 1.8 or higher may fail due to defect CSCtr70893, particularly in encrypted calls. This is resolved in Cisco Unified Communications Manager software revision 8.6.2.21900-5.
Cisco Unified IP Phone 9971 9.2.4

Tested CUCM to VCS SIP interoperability; no issues found.
Cisco Unified Personal Communicator 8.5(3)

Tested CUCM to VCS SIP interoperability; no issues found.

Cisco Unified Video Advantage 2.2.2

Tested CUCM to VCS SIP interoperability; no issues found.

GNU

Product(s) Software releaseComments
Gatekeeper (GnuGk) 3.0.2

No issues found.

LifeSize

Product(s) Software releaseComments
Room 200 4.7.18

Tested H.323 and SIP interoperability; known limitations:

  1. TLS encrypted SIP calls are not supported between this endpoint and the TelePresence Server. (Issue identifier CSCtx91859)
  2. The endpoint does not support SIP content.
  3. G.722.1 audio is not supported between this endpoint and the TelePresence Server.
  4. H.263 codec is not supported between this endpoint and the TelePresence Server, H.264 is enabled by default.
  5. G.728 codec is not fully supported between this endpoint and the TelePresence Server, AAC-LC is enabled by default.
  6. H.261 codec is not supported by the endpoint in SIP calls (not default codec), use H.264 codec (enabled by default).
  7. Under rare conditions lip synchronization may be poor during IPv6 calls.
  8. SIP calls out from the TelePresence Server to a LifeSize endpoint may exhibit garbled audio, in both directions, if the calling parties use the G.722.1.C codec. This is unlikely to occur unless the call cannot fall back on another codec. Try using a different codec to work around this issue.
Team MP 4.1.1

Tested H.323 interoperability; no issues found.

  • SIP calls to the TelePresence Server from this endpoint are not supported.

Microsoft

Product(s) Software releaseComments
Microsoft Lync through Cisco TelePresence Advanced Media Gateway 4.0.7

Tested SIP and H.323 interworking interoperability, no issues found.

Polycom

Product(s) Software releaseComments
HDX 8000 3.0.4

Tested H.323 and SIP interoperability.

  • H.263 codec is not supported between this endpoint and the TelePresence Server. H.264 is used by default.
PathNavigator 7.00.03

No issues found.
VSX 7000e 9.0.6.2

Tested H.323 interoperability.

  • Making an interworked call can result in the endpoint restarting.
VVX 1500 4.0.2.11307

Tested H.323 and SIP interoperability; no issues found.

  • H.263 codec is not supported between this endpoint and the TelePresence Server. H.264 is used by default.

RadVision

Product(s) Software releaseComments
Scopia XT1000 02.05.0208

Tested H.323 and SIP interoperability.

  • XT1000-series will adversely alter aspect ratio of H.263+ video (not default codec). H.264 is used by default.

Sony

Product(s) Software releaseComments
PCS-G50 2.72

Tested H.323 interoperability; no issues found.

  • Automatic content handover is not supported between this endpoint and the TelePresence Server.