Cisco TelePresence

Interoperability Database

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We endeavor to make our Cisco TelePresence products interoperable with all relevant standards-based equipment. Although it is not possible to test all scenarios, the testing on which this data is based covers most common functions of the listed endpoints and infrastructure.

The following pages describe the software releases that were tested for interoperability with Cisco TelePresence products. The results are grouped by product range. It is not possible to guarantee that all the models listed in the Product(s) column have been tested with the specified software release, although to the best of our knowledge we believe that all such models are interoperable with the associated software release. The absence of a device or release does not imply a lack of interoperability.

Cisco TelePresence Server software version 4.3

Show data for version: 4.44.34.2(4.23)4.2(3.x)4.24.1 4.14.14.03.13.0(2.48)3.0(2.24)3.02.3(1.55)2.32.2(1.54)2.2(1.48)2.1(1.18)

Interoperability testing often requires interworking from one signaling/call control protocol to another. The following table lists phrases that are used to briefly describe the call paths that were tested for each interoperability scenario. The explicit call paths in the table place the endpoint first and the TelePresence Server last as a general convention. References to ‘TS’ mean either TelePresence Server behind Cisco TelePresence Conductor or TelePresence Server on its own.

Call Path Phrase

Explicit call path description

SIP

Endpoint < SIP > TelePresence Server

CUCM to VCS/Conductor SIP

Endpoint < SIP > Cisco Unified CM < SIP > Cisco VCS/TelePresence Conductor < SIP > TelePresence Server

TIP

Endpoint < SIP > Cisco Unified CM < SIP > Cisco VCS/TelePresence Conductor < SIP > TelePresence Server with TIP negotiation (requires TIP-compatible endpoint)

Cisco TelePresence

Product(s) Software releaseComments
Cisco Jabber for Windows 11.5.1

Tested SIP CUCM.

No issues found.
Cisco TelePresence Conductor XC4.2

No issues
Cisco TelePresence IX5000 and IX5200 8.1.0(201)

Tested SIP (CUCM) TIP.

  • A small black vertical line may be seen on the PIN entry screen at 1080p. This does not affect functionality. (Only seen on 8710/7010 hardware platforms.)
  • When entering a conference the standard background lobby screen picture may drop away to show a grey lobby screen on one  or more screens before conference video displays. This does not affect functionality.
Cisco TelePresence SX10 TC8.0.1

Tested SIP (transcoded).

No issues found.
Cisco TelePresence SX20 CE8.0.1

Tested SIP CUCM (Multistream).

  • We recommend a minimum bandwidth above 128kbps for conference calls.
  • When joining a multistream conference the standard background lobby screen picture drops away to show a grey lobby screen before the conference video displays. This does not affect functionality.

 Tested SIP (transcoded).

  • We recommend a minimum bandwidth above 128kbps for conference calls.

 
Cisco TelePresence SX80 CE8.0.1

Tested SIP CUCM (transcoded).

  • We recommend a minimum bandwidth above 128kbps for conference calls.

Tested SIP (multistream).

  • We recommend a minimum bandwidth above 128kbps for conference calls.
  • When joining a multistream conference the standard background lobby screen picture drops away to show a grey lobby screen before the conference video displays. This does not affect functionality.
  • If a multistream call through a VCS is put on hold, it may resume as a transcoded call.

Tested SIP CUCM (multistream).

  • We recommend a minimum bandwidth above 128kbps for conference calls.
  • When joining a multistream conference the standard background lobby screen picture drops away to show a grey lobby screen before the conference video displays. This does not affect functionality.
Cisco TelePresence System EX90 TC7.3.5

Tested SIP.

  • We recommend a minimum bandwidth above 128kbps for conference calls.
Cisco TelePresence System TX9000 TX6.1.10(7)

Tested SIP (CUCM) TIP.

  • A small black vertical line may be seen on the PIN entry screen at 1080p. This does not affect functionality. (Only seen on 8710/7010 hardware platforms.)
  • When entering a conference the standard background lobby screen picture may drop away to show a grey lobby screen on one  or more screens before conference video displays. This does not affect functionality.
Cisco TelePresence Video Communication Server (VCS) X8.6, X8.7

In some call flows invoking the VCS B2BUA for encryption, calls may drop after some time if presentation is shared. This is most likely to affect immersive or multistream calls. This issue is resolved in X8.8.1, see CSCvc47502.
DX650/DX70/DX80 10.2.5.154

Tested SIP CUCM.

  • Voice prompts may be truncated on the welcome or PIN entry screens on the DX70/DX80.

Cisco

Product(s) Software releaseComments
Cisco Jabber for Mac 11.5.1

Tested SIP CUCM.

No issues found.
Cisco Telepresence Content Server S6.2

Tested SIP.

  • Audio only calls to a TCS will not be recorded.  
  • Reporting of media packet loss from the TelePresence Server to the TCS may be unreliable.
  • TCS is unable to enter a conference via a PIN protected URI due to Conductor dropping the DTMF relay message.
Cisco Unified IP Phone 8945 9-4-2

Tested SIP CUCM.

No issues found.