Cisco TelePresence

Interoperability Database

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We endeavor to make our Cisco TelePresence products interoperable with all relevant standards-based equipment. Although it is not possible to test all scenarios, the testing on which this data is based covers most common functions of the listed endpoints and infrastructure.

The following pages describe the software releases that were tested for interoperability with Cisco TelePresence products. The results are grouped by product range. It is not possible to guarantee that all the models listed in the Product(s) column have been tested with the specified software release, although to the best of our knowledge we believe that all such models are interoperable with the associated software release. The absence of a device or release does not imply a lack of interoperability.

Cisco TelePresence Server software version 4.2(3.x)

Show data for version: 4.44.34.2(4.23)4.2(3.x)4.24.1 4.14.14.03.13.0(2.48)3.0(2.24)3.02.3(1.55)2.32.2(1.54)2.2(1.48)2.1(1.18)


Note that version 4.2(3.x) is supported only on the TelePresence Server on Multiparty Media 820 platform.

Interoperability testing often requires interworking from one signaling/call control protocol to another. The following table lists phrases that are used to briefly describe the call paths that were tested for each interoperability scenario. The explicit call paths in the table place the endpoint first and the TelePresence Server last as a general convention. References to ‘TS’ mean either TelePresence Server behind Cisco TelePresence Conductor or TelePresence Server on its own.

Call Path Phrase

Explicit call path description

SIP

Endpoint < SIP > TelePresence Server

CUCM to VCS/Conductor SIP

Endpoint < SIP > Cisco Unified CM < SIP > Cisco VCS/TelePresence Conductor < SIP > TelePresence Server

TIP

Endpoint < SIP > Cisco Unified CM < SIP > Cisco VCS/TelePresence Conductor < SIP > TelePresence Server with TIP negotiation (requires TIP-compatible endpoint)


Cisco TelePresence

Product(s) Software releaseComments
Cisco TelePresence Content Server S6.2

Tested SIP.

  • Audio only calls to a TCS will not be recorded.
  • Reporting of media packet loss from the TelePresence Server to the TCS may be unreliable.
  • CSCul97025: Video quality will be very poor in calls with a Media 3x0 device at 720p and higher resolutions.
  • Audio only calls to a TCS will not be recorded. Reporting of media packet loss from the TelePresence Server to the TCS may be unreliable.
  • PIN doesn't work because Conductor drops DTMF relay message.
Cisco TelePresence IX5000 and IX5200 8.0.3.1(1)

Tested SIP (CUCM).

No issues found.

Cisco TelePresence SX10 TC7.3.2.14ad7cc

Tested SIP (CUCM).

No issues found.

Cisco TelePresence System EX60 TC7.3.2.14ad7cc

Tested CUCM (SIP).

No issues found.

Cisco TelePresence System EX90 TC7.3.2.14ad7cc

Tested SIP (CUCM).

No issues found.

DX70 10.2.4

Tested CUCM (SIP).

No issues found.

DX80 10-2-4

Tested SIP (CUCM).

No issues found.

Cisco

Product(s) Software releaseComments
Cisco Desktop Collaboration Experience DX650 10-2-2-23

Tested SIP (CUCM)

  • Video sent from the TelePresence Server to the DX650 will be cropped due to endpoint limitations.
Cisco Jabber for Mac 11.0.0

Tested SIP.

No issues found.

Cisco Jabber for Windows 11.0.0 Build 62069

Tested CUCM (SIP)

No issues found.

Cisco TelePresence System TX9000 series TX6.1.5(39) P2

Tested SIP (CUCM). ·        

  • Low bandwidth calls to this endpoint are not supported.
Cisco Unified IP Phone 8945 9-4-2-8

Tested SIP.

No issues found.

LifeSize

Product(s) Software releaseComments
Icon 600 LS_RM3_1.3.2(2)

Tested SIP.

  • We recommend against using this endpoint in standard TelePresence Server deployments.
  • Token stealing is not supported with this endpoint.      
  • SIP calls via Conductor will fail if BFCP is enabled.     
  • Low bandwidth SIP calls will result in frozen video.
  • DTMF from the Icon 600 to Cisco Multiparty platforms will not work due to an endpoint bug.
  • The endpoint will fail to connect to TelePresence Server conferences set to be unencrypted when encryption is set to optional on the endpoint.

Polycom

Product(s) Software releaseComments
OTX 3.1.2-35267

Tested VCS (SIP).

  • The Polycom OTX system does not support the media packet loss reporting feature. Media packet loss from the TelePresence Server to the OTX will not be reported on the TelePresence Server.
RealPresence Group 700 4.1.3-111080

Tested SIP.

  • We recommend restricting this endpoint to using 16:9 resolutions as some video artefacts can occur or video can fail while using 4:3 resolutions.

RadVision

Product(s) Software releaseComments
Scopia XT5000 03.02.01.0010

Tested SIP. ·         

  • The XT5000 uses TCP BFCP which the TelePresence Server does not support, so the content channel will be displayed in main video.
  • IPv6 calls to the TelePresence Server will not function due to an endpoint bug.